Support

For purchase, restoration, privacy, accessibility, or technical questions, contact the Left team. Include your app version and iOS version, but never send payment-card or banking credentials.

Subscriptions

On the first screen, choose Log in, or use Restore Purchases in Left settings, if you already subscribed with the current Apple Account. This restores Premium access; Left does not use a separate password or account. A canceled subscription remains available until Apple's verified expiration date.

To view, change, or cancel an active plan, open Left settings and choose Manage Subscription, or open Apple subscription settings.

Having trouble starting your trial?

Apple determines trial eligibility for your Apple Account. Before confirming, check the trial duration, first charge date, renewal price and billing period on Apple's confirmation screen. If it does not show the trial you expected, cancel that confirmation and contact us. Do not confirm a charge you do not intend to accept.

If approval is pending, finish the steps Apple requests, then return to Left and check access. You do not need to start another purchase. If Apple shows an active Left subscription but Left remains locked, use Restore Purchases with the same Apple Account.

Payment declined or verification required

Open iPhone Settings, tap your name, then Payment & Shipping. Check the payment method and follow Apple's instructions. An unpaid previous order can prevent a new purchase. Left cannot see your card details, approve a bank authorization or bypass Apple's confirmation.

Apple: payment method declined · Apple: verification required or an unpaid balance

Using Left in India

Apple may require an additional payment authorization. Follow the instructions shown by Apple and your payment provider, then return to Left. Available payment methods and mandate requirements can change; use Apple's current India guidance below. A bank authorization request alone is not proof that a free trial was charged.

Apple: billing and subscriptions in India

Help us check without sharing sensitive information

Send your country, Left version, selected plan and the wording of the error. You may include a screenshot of the subscription terms with your Apple Account, transaction IDs and all payment information covered. Never send a password, bank account number, card number or verification code.

Data and iCloud

Ordinary private records are stored on the device. Lists are stored in iCloud only when you explicitly share them. Restoring a purchase restores Premium access but cannot recover private records that were removed with the app.

Wallet automation

Left cannot read Apple Pay or Wallet history. You may create a personal automation in the Shortcuts app and add Left's Card Expense action. The automation must be created and authorized by you.

Response time

We normally respond within two business days. Urgent billing requests and refunds are handled by Apple through the App Store purchase system.